We're here to help you get the most out of Sort Residential. Find answers below or reach out to our team directly.
Tap your profile picture in the app, then select "Help & Feedback" to send us a message directly from the app.
Send us an email at support@sortresidential.com and we'll get back to you as soon as possible.
If you're a property manager interested in bringing Sort to your community, contact us at hello@sortresidential.com.
Download Sort Residential from the App Store, open the app, and sign up with your phone number. You'll receive a verification code via text message to get started.
During setup, search for your property or enter your address. Once verified, you'll be connected to your building's community with access to chats, events, and neighbors.
Sort automatically matches you with neighbors in your building. You'll receive an introduction notification, and both residents can start chatting right away.
Go to the Events tab to browse upcoming events in your community. Tap the + button to create your own event — invite neighbors, pick a place, and set the details.
Long-press on any message in chat to report it. For other issues, use the in-app feedback form or email us at support@sortresidential.com.
Go to your Profile, tap Settings, and select "Delete Account." Your data will be permanently removed in accordance with our Privacy Policy.
Our team is happy to assist. Reach out and we'll get back to you within 24 hours.
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