Dashboard
Overview of your properties and community
User Growth & App Opens
Top Interests
Users by Building
Upcoming Events
| Event | Date | Location | RSVPs | Price |
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Recent Residents
| Name | Building | Unit | Joined |
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Properties
Manage your apartment complexes and amenities
| Property | Code | Address | Amenities | Residents | Setup | Actions |
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Property Name
123 Main St, Dallas, TX
Setup Progress
Property Details
Residents at this Property
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Building Amenities
Add a note
Notes
Events at this Property
0AI suggestions appear under 💡 Recommended to host below. They generate automatically for a new property (give it a minute) and refresh weekly — or click Generate to get fresh ideas now, then approve them in the PM portal.
| Event | Date | RSVPs / Cap | Price |
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| Referrer | Referred | Status | Date | Actions |
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| Resident | Code | Status | Invites Sent | Clicks |
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📖 Building Guide
💚 Health & Wellness
Leasing Agents
| Name | Phone | Code | Onboarded | Activation | Retention | Actions |
|---|---|---|---|---|---|---|
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🏆 Agent Leaderboard
Third Places
| Spot | Category | Type | Location | Actions |
|---|---|---|---|---|
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Events
Create and manage community events
| Event | Date & Time | Location | Price | RSVPs / Cap | Actions |
|---|---|---|---|---|---|
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Residents
View and search all registered residents
| Name | Building | Unit | Interests | Joined | Actions |
|---|---|---|---|---|---|
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Onboarding Health
Time-to-first-value per property — catch stalls before they churn
| Property | Health | Age | Residents | Active 7d | 1st resident | Milestones missing |
|---|---|---|---|---|---|---|
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First-Month Assignments — % by Property Manager
| Property | Manager | Week | % done | Open items |
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Error Logs
App crashes and errors reported automatically
| Time | User | Type | Message | Screen | Severity | Actions |
|---|---|---|---|---|---|---|
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Property Requests
Review and approve new property submissions from managers
| Property | Address | Manager Email | Submitted | Status | Actions |
|---|---|---|---|---|---|
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Deep Analytics
Feature usage, engagement patterns, and behavioral insights
Which features get the most engagement across all users
Messages Per Day
Signups Per Day
| Rank | User | Building | Messages | Events | Intros | Polls | Total Actions |
|---|---|---|---|---|---|---|---|
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Most Popular Event Categories
Peak Activity Hours
Features with lowest engagement — potential candidates for improvement or removal
Screen-level behavior: where users spend time, what keeps them engaged, and where they drop off
Entry Screens
First screen visited when opening the appExit Screens
Last screen visited before leaving the appStickiest Sections
Screens that keep users engaged the longestHow long users spend on each screen before navigating away
| Rank | Screen | Avg Time | Total Visits | Unique Users | Engagement |
|---|---|---|---|---|---|
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Errors reported by the mobile app in the last 7 days
Push notification delivery and engagement metrics
Breakdown by Notification Type
Feedback Reports
User-submitted bug reports, feedback, and feature requests
| Date | User | Category | Description | Status | Actions |
|---|---|---|---|---|---|
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Exit Feedback
Reasons users gave before deleting their account
Reason Breakdown
| Date | Reason | Details |
|---|---|---|
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Referral Programs
Configure referral fees and rewards per property. Sort takes a 10% platform fee.
| Property | Status | Total Fee | Referrer Gets | New Resident Gets | Sort Fee (10%) | Referrals | Actions |
|---|---|---|---|---|---|---|---|
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| Referrer | Referred | Property | Status | Date | Actions |
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Website Analytics
Page views, traffic sources, and lead capture from sortresidential.com · bot & crawler traffic excluded
| # | Page | Views | % of Total |
|---|---|---|---|
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| # | Referrer | Visits |
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Views grouped by top-level path — quickly see which areas drive traffic
| # | Section | Views | % of Total |
|---|---|---|---|
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Most-viewed /p/ listing pages by property slug
| # | Property | City | Views |
|---|---|---|---|
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Traffic from UTM-tagged links (ads, emails, social)
| Source | Medium | Campaign | Visits |
|---|---|---|---|
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Manage where your QR codes point. Change destinations without reprinting.
| Label | QR URL | Destination | Scans | Updated | QR Code | |
|---|---|---|---|---|---|---|
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| Date | Name | Phone | Property | Units | Source | |
|---|---|---|---|---|---|---|
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What visitors are searching for on the website. Unmatched searches reveal feature gaps & user intent.
| Search Query | Count | Last Searched |
|---|---|---|
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| Search Query | Count | Matched Section |
|---|---|---|
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Tracked Links
Create shareable links and see who opens them, how long they stay, and where they go.
| Label | Short URL | Destination | Opens | Unique Visitors | Avg. Time | Created | |
|---|---|---|---|---|---|---|---|
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Business Referrals
Track engagement with local businesses. Use this data to pitch partnerships and earn revenue.
| Business | Event Views | Website Clicks | Directions | RSVPs | Total |
|---|---|---|---|---|---|
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| User | Business | Action | Event | Date |
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Leads
Track demo requests and resident referrals
| Date | Property | Phone | Colors | Referral Fee | Team | Status | |
|---|---|---|---|---|---|---|---|
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Area Third Places
Add great spots by city (e.g. Houston). Property managers in that city see them and choose to add them to their property.
Add a place
| Place | City | Category | Source | Actions |
|---|---|---|---|---|
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Third Places
Manage community spaces and nearby favorites for residents
| Spot | Category | Type | Building | Location | Actions |
|---|---|---|---|---|---|
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Welcome Messages
Sort Team welcome messages sent to residents at Day 1, 7, 30, and 90
| Resident | Building | Milestone | Status | Sent Date | Response |
|---|---|---|---|---|---|
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Sort Team Inbox
Messages from residents to Sort Team
Property Owners
Manage property owners and their portfolio assignments
Add New Owner
All Owners
| Name | Phone | Properties | Active | Actions | |
|---|---|---|---|---|---|
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Property Managers
Manage property managers and their assignments
Add New Manager
All Managers
| Name | Property | Setup status | Active | Actions | |
|---|---|---|---|---|---|
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Group Chats
Review resident-created group chats. Deleting archives a chat (recoverable) and hides it from residents.
All Group Chats
| Name | Creator | Building | Members | Messages | Status | Actions |
|---|---|---|---|---|---|---|
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Leasing Agents
View all leasing agents across properties
| Name | Phone | Property | Code | Onboarded | Active | |
|---|---|---|---|---|---|---|
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Admin Access Control
Manage who can access the Sort Admin portal
Add New Admin
Authorized Administrators
| Name | Added By | Date Added | Actions | |
|---|---|---|---|---|
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Internal Reference
What we have for each user type, and every service we use. Keep this current when you add a flyer, sign up for a tool, or change an account email.
Display
Reference Library
Click a user type to see everything we have for them — or the services we run on.🚀 Customer Onboarding
The step-by-step playbook for bringing a new property live — outreach, agreement, setup, launch, plus the email & invoice previews.